Epson has been caught red-handed

Epson programs blocking its printers. Planned obsolescence is still relevant.

Printers are essential tools for office life. As they become more sophisticated, they don’t seem to have solved their main mistake: frequent and sudden failures. Error messages are displayed and the only way to be able to print this document you should ever get is to contact an authorized repairer. However, she was walking well the day before.

Did the room in question suddenly decide to strike? Not really according to The fight for reform, which has tested several commercial Epson printers. After posting a tweet from Mark Tavern, a lecturer at the University of New Haven in Connecticut, a forum dedicated to reform looked into the matter. The man explains that his wife’s printer has failed by displaying a message: The device has reached the end of its service life. His only option is to pay a repairman or buy a new printer.

according to The fight for reformThese error messages are programmed by the company to prevent additional damage due to the arrival of certain parts at the end of their life. Epson explains on its website that:

Like many other products, all Epson consumable inkjet products have a limited shelf life due to component wear during normal use. At some point, the product will reach a state where satisfactory print quality cannot be maintained or components have reached the end of their useful life. ( …) printers are designed to shut down to such an extent that further use without replacing the ink pads (the mentioned issue in the case of the ndlr mark) could result in property damage from ink spills or safety issues related to excess ink in contact with an electrical component.”

according to The fight for reformThe L310, L360 and L365 models will be affected, however other models and brands can use the same strategy. Epson has not responded to requests from The fight for reform.

Illegal practice?

In fact, Epson wants to protect its users and their devices by implementing the precautionary principle. At least that’s the argument put forward by the company. However, is it really legal? The fight for reform Addressed by Aaron Berzhanovsky, professor of law and author The right to repair. “To my knowledge, this practice was not clearly disclosed prior to purchasing these printers. Even if there is a mention buried in a license or website, a software time bomb like this goes against reasonable consumer expectations.”

contradictory practice

The planned obsolescence was highlighted a long time ago. This practice has severe environmental consequences. Excessive consumption leads to production 20 to 50 million tons of e-waste and devices every year around the world. We think so 16 to 20 kg of this waste It is disposed of per person annually. So this kind of practice weighs heavily on the bill.

Moreover, the planned obsolescence not only has consequences for our production of waste, but also leads to increased production and depletion of resources, destruction of land and vegetation. In France, according to Article 99 of the 992-2015 law, the planned statute of limitations is set. “The set of techniques by which a marketer aims to reduce the life of a product in order to increase its replacement rate.”

She punishes with Imprisonment for two years and a fine of 300,000 eurosThe fine amount can be increased to 5% of the average annual turnover. It should also be remembered that in 2020, the government implemented a mandatory product repairability classification as part of the Waste Control Act. It lets you know if the product you want has a long life and if it is expensive to repair.

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